Meet United Food Bank's Staff 
Note: All extensions are for the main United Food Bank phone line (480) 926-4897

Executive Offices

President & Chief Executive Officer
Dave Richins, Ext: 202

Executive Assistant
Tiffany Hicke, Ext: 205


Chief Financial Officer
Martin Terrien, Ext: 229

Director of Finance & Administration
Frankie Massie, Ext: 211

Financial Analyst 
Marco Beltran Ext: 229

Administrative Assistant
Melody Clark Ext: 215

Office Coordinator
Maria Flores, Ext: 217


Chief Compliance and Evaluation Officer
Rayna Palmer, Ext: 222




Chief Development Officer
Jackie Shelley, Ext: 203

Donor Relations Specialist
Jon Williams Ext: 233

External Affairs

Director of External Affairs and Communications
Tyson Nansel Ext: 219

Community Outreach Manager
Melissa Forrester Ext: 213

Volunteer Engagement Manager
Andrea Gransee, Ext: 250


Director of Operations
Benito Ontiveros, Ext: 214

Retail Relations Coordinator
Tory Wilson,  Ext: 218  

Agency Fulfillment Coordinator
Angela Romero, Ext: 221

Agency Fulfillment Coordinator
Jennifer Evans, Ext: 206



Programs & Agency Relations

Director of Agency & Program Services
Chariti J. Stern, MSW Ext: 216

Program Services Manager
Twanna Anderson, Ext: 210

Agency Relations Manager
Deb Bowman Ext: 220




Meet the Driving force behind the United Food Bank


Mr. Rustyn Sherer, Chairman; Community Affairs Manager – East Valley, Arizona Public Service (APS)
Mr. Christopher Wodarcyk, Vice-Chairman; Service Operations Manager, Empire Southwest, LLC
Mrs. Mariann Ward, Secretary; Customer Metering Services Manager, Salt River Project
Mr. David Bertrando, Treasurer; Vice President of Sales, Vitabath Inc.
Ms. Jo Martin, Immediate Past Chairwoman; Owner, TM3 Consulting


Ms. Katie Arrington, Member; Associate Communications and Engagement Manager, Fry’s Food Stores

Mr. James Christensen, Member; President and CEO; Gateway Bank
Mrs. Tamara Littlesalt, Member; Director of Native American & Community Services, Boys & Girls Clubs of Greater Scottsdale
Mrs. Sonia Martinez, Member; Owner, Law Offices of Sonia Martinez

Mrs. Ellen Owens-Karcsay, Member; Director of Enterprise Effectiveness, Avnet
Mr. David Plumb, Member; Navopache Electric Cooperative (Retired CEO)
Mr. Dennis Runyan, Member; Senior Account Executive, Comp Ray, Inc.
Mr. John Seli, Member; Director of Finance, IES Commercial
Mr. Michael Soelberg, Member; Police Chief, Town of Gilbert Police Department
Mr. Kevin Thompson, Member; Council Member District 6, City of Mesa
Mr. Bill Warren, Member; Senior Manager, The Boeing Company

Mr. Raveen Arora, Member; President, Spices and More, The Dhaba

Mr. Trevor Hansen, Member; Vice President, Thomas Printworks

Mr. Joe Shelley, Member; Police Chief, Show Low Police Department                                                                                                                                                                      Mrs. Kelli Donley Williams; Author and Public Health Advocate 


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United Food Bank's Beginnings, Present & Future

United Food Bank’s history is deeply-rooted in the East Valley and dates back to July of 1983 when it began operations as United Food Distribution Center, Inc. The Food Bank was started as a nonprofit joint venture among East Valley cities and their respective United Ways  to gather and distribute food to East Valley organizations that were helping feed those in need. The Food Bank assisted 28 different community partners that first year, and some are still partners today like the Mesa Senior Center, The Apache Junction Food Bank, and the Chandler Christian Community Center. In 1985, the Food Bank’s service geography expanded to its current area of Gila, Pinal and southern Apache and Navajo Counties along with the original service area in the East Valley of Maricopa County.

The Food Bank has grown to meet the increased need from people in our service area. Our service area of 19,608 square miles includes some of the most remote areas in the state. Places like Sanders, Arizona, where there are only a couple places to purchase food, and the next town is 40 miles away.

To serve the most people possible, United Food Bank collaborates with more than 200 partner agencies that operate more than 260 separate programs helping feed families, children and seniors. In 2015/2016 fiscal year, the Food Bank distributed 26,047,312 pounds of food totaling 21,706,093 meals to hungry people.

Our mission is to stabilize the lives of hungry, low-income people within Eastern Maricopa, Gila and Pinal, and Southern Navajo and Apache Counties of Arizona by actively acquiring, storing and distributing large quantities of wholesome and nutritious foods to our network of community and strategic partners, combined with advocacy and educational initiatives that enhance lives.


United Food Bank's Service Area


Where Does the Food Come From? 

Food comes to the Food Bank from many sources. It comes to us from the Federal Government through The Emergency Food Assistance Program, a Federal program that helps supplement the diets of low-income Americans, including elderly people, by providing them with emergency food and nutrition assistance at no cost. We also receive millions of pounds each year through our retail partnerships that allow us to rescue food from retail partners and distribute it to our community partners. Through our partnership with Feeding America, we have access to donations from corporations like ConAgra, Kraft, and General Mills & Kelloggs. We also receive a lot of food from the community that engages in food drives throughout the year - some of the largest food drives include Scouting for Food, the National Association of Letter Carriers Food Drive, and our Christmas in July food drive. Through our partnership with the Association of Arizona Food Banks and other food banks in Arizona, we are able to secure large donations through the statewide gleaning program. However, even with all the food we receive from these sources, there are still nutritional gaps and we purchase produce, proteins, and other nutritional foods to provide our clients and community partners with a well-balanced variety of foods.


Where Does the Food Go? 

The food we receive has one destination: to feed hungry people in our community. We work with community partners across our service area that operate food programs like food pantries, meal sites,  after-school youth meal programs, as well as distributing food on our own through our mobile pantries and Help Yourself Program.


What Does United Food Bank Need More - Food or Money? 

We appreciate both. We depend on many yearly food drives to replenish our shelves when donations decrease. However, with our partnerships with Feeding America and the food industry monetary donations go much further. We can obtain truckloads of nutritious foods for the cost of transporting it to our warehouse. In fact, for every $1 donated we can distribute four meals to hungry people. 


Grocery Rescue Program

Each year, about 40 percent of the food produced for people to eat in the United States goes to waste. Second Harvest Food Bank is working to get some of that food into the hands of those who need it. The program is designed to recover a variety of nutritious foods from local grocery stores for food pantries and meal programs.

Some of our most-needed items can help feed hungry people instead of ending up in landfills. Foods like meats, dairy, deli products, produce, frozen and refrigerated foods, as well as shelf-stable foods.

United Food Bank's retail relations and operations teams coordinate scheduled donation pick-ups with local grocery retailers. Donations will be picked up by our refrigerated trucks or by our authorized partner agencies. Currently, we are working with more than 150 local grocery stores in our community. United Food Bank is proud to partner with stores such as Albertsons', Bashas', Costco, CVS, Food City, Fry's Food Stores, Paradise Bakery, Safeway, Sprouts Farmers Market, Target,  Walmart.



United Food Bank is proud to share our most recent financial information. We believe that our donors, supporters, and friends deserve to work with a transparent, efficient, and effective agency. If you have any questions regarding this information below, please feel free to contact us at 480-926-4897.

Click the Links Below For Our Specific Financials

Current Audited Financial Statements

Most Recent Management Letter

IRS Form 990 (FY-2016 - 2017)

2016 Annual Report

The audited Financial Statements for the United Food Bank are summarized below.

United Food Bank makes available to you this website located at (the “Website”) subject to your acceptance of and compliance with this terms of use policy (the “Policy”). By accessing, browsing, and/or using this Website you are acknowledging that you have read and understood this Policy and that you agree to be bound by its terms and conditions. If you cannot or do not agree with this Policy then do not access or use this Website. United Food Bank reserves the right, in its sole discretion, to update, revise, supplement, and modify this Policy as well as to impose new or additional terms and conditions to this Policy at any time without prior notice. Your continued access or use of the Website after such modifications have been posted shall indicate your acceptance of and agreement to be bound by this Policy as modified. It is your responsibility to regularly review this Policy.



Effective October 30, 2015

Our Commitment to Privacy

United Food Bank (hereinafter “UFB”) hereby acknowledges and ascribes to the Association of Fundraising Professionals “Donor Bill of Rights” and declares its commitment to protect the privacy and confidentiality of individuals who browse or engage in any activity on this website.

The following Privacy Policy applies to any and all information provided to and received by UFB, both online and offline, on any Platform, (“Platform” includes UFB’s website, mobile apps, and social media), as well as to any electronic, written, or oral communications.  This Privacy Policy applies to any and all information that may be provided directly to UFB or indirectly to Third-Party Service Providers and Advertising Partners (hereinafter “Partners”) on and through this website. This Privacy Policy will also define the type and scope of any and all information collected and submitted through this website.

UFB does not rent, sell, or exchange donor information with any third-party.

The Information We Collect

On this website, individuals may make financial contributions, order products, request information, search or register to receive materials and will be asked to voluntarily provide Personal Information which may include: Name, Mailing Address, Email Address, Telephone Number, Credit Card/Debit Card Information, Non-Personal Information and Other Information required to acknowledge tribute gifts, request information, volunteer services, or to register and sign-up for events and other activities.


Personal Information:  Personal Information” is hereby defined as any information that identifies or could be used to specifically identify a natural person.  Personal Information does not include information about corporate entities or information that is encoded, aggregated or anonymized, or that may already reside in the public domain.

Non-Personal Information: “Non-Personal Information” is hereby defined as any technical information that cannot be used to specifically identify a natural person which is automatically collected upon access or use of this website.  Non-Personal Information may include:  IP Address, ISP, Browser, Operating System, Digital Device, and Language; Referring Page, Exit Page, and URL; Date, Time, Browsing History, Clicks, and Search Terms; Cookies1, JavaScript Tags, Web Beacons, Clear-Gifs, Pixel-Tags, Flash Cookies, and other objects.  Pixel tags enable UFB and its Partners to learn what brings browsers to this website.

Other Information:  “Other Information” is hereby defined as Browsing Activity.  Browsing Activity may be shared with UFB Partners for the purpose of analyzing, managing, reporting, tailoring, and optimizing advertising that may appear on this website and elsewhere.

Do Not Track (“DNT”).  “Do Not Track” is a technology that enables users to opt out of tracking by websites they do not visit, including analytic services, advertising networks, and social platforms. DNT signals a user’s opt-out-preference with an HTTP header, a simple technology that is completely compatible with existing web applications.  UFB assumes no responsibility for responding to DNT web-browser signals.

1 “Cookies” are small packets of digital-data stored on digital devices which “remember” information about web-browsing history.  “Session Cookies” expire once a web-browser is closed.  “Persistent Cookies” remain on digital devices until they are deleted.  UFB employs Java scripting to record and trigger a sequence of events which optimize a user’s experience on this website.  Individuals may elect to disable “Cookies” on their digital devices; however, this may affect the functionality of this website.  Consult your web-browser’s documentation to learn how to disable “Cookies”.

Advertising Partners

UFB may enter into agreements with Partners to deliver relevant, user-targeted, non-intrusive advertising.  Partners will not be granted access to Personal Information; however, UFB may grant access to Non-Personal Information with Partners.  Partners maintain their own privacy policies which should be reviewed in connection with the use of this website.

Significant partners currently include, but are not limited to:

Google Analytics.  “Google Analytics” is a web service provided by Google, Inc. (“Google”).  Google places “Cookies” on digital devices to track internet usage and browsing history.  Non-Personal Information gathered by “Cookies” is transmitted and stored on Google servers in the United States.  Google collects information anonymously and aggregates this data to report on website activity, internet usage and trends.  Google may deliver this information to third-parties where required to do so by law or where such third-parties process information on Google’s behalf.

By using UFB’s website, you expressly consent to the processing and sharing of Non-Personal Information by Google in the manner and for the purposes stated above.   Individuals may opt-out of Google Analytics on their digital devices without affecting navigation of this website.  Consult Google and/or your browser’s documentation for information on how to do this.

How We Use and Share the Information    

UFB uses Personal, Non-Personal and Other Information to process donations, solicit feedback, and acquire information; to disseminate information about UFB activities, programs, services and to connect people to resources.  UFB may employ other Partners to perform various functions to provide technical support and customer service.  UFB may grant Partners access to Personal, Non-Personal, and Other Information required to perform such functions to the extent permitted by law:  (i) when required by law, court order, or other government or law enforcement authority or regulatory body; or (ii) whenever UFB believes that disclosing such information is necessary or advisable to protect the rights, property, or safety of UFB and others.  In an ongoing effort to better understand website usage, UFB may also aggregate and share information with Partners to improve, enhance, manage, and maintain this website and social media platforms.   This aggregate data does not identify individuals personally and may be shared with Partners to perform various functions for contracted services to the extent allowed by law.

Accessing and Modifying Information and Communication Preferences

Upon request, UFB may grant access to Personal Information that we and our Partners maintain.   Individuals may review and/or make changes to their Personal Information by contacting UFB.  In addition, individuals may also manage receipt of communications from UFB by clicking the “Unsubscribe” link located on the bottom of UFB marketing e-mails or by requesting the same through this website.  UFB will employ every commercially reasonable step to process such requests in a timely manner.  However, it may not be possible to modify or completely remove information from our subscription databases in all circumstances.

How We Protect the Information

While UFB will employ every commercially reasonable step to protect Personal Information that is entered, stored, and transmitted by this website against loss, misuse, unauthorized access, disclosure, alteration and destruction, no security system is impenetrable.  UFB cannot guarantee the security of Personal Information from cyber-attack or interception on the Internet.  Information sent or received via E-mail from this website may not be secure and special care should be taken when deciding what information to send via E-mail.

Important Notices to Non-U.S. Residents

It is important to note that this website and servers are operated in the United States.  If you are located outside of the United States, please be aware that any Personal Information provided to us will be transferred to the United States.  You hereby and unconditionally consent to the transfer of such Personal Information in accordance with this Privacy Policy.   For questions regarding this Privacy Policy, please contact UFB as described in the “How to Contact Us” section below.  We will investigate your question, respond to your inquiry, and attempt to address your privacy concerns.

External Websites

UFB’s website contains links to Partners and third-party websites.  UFB does not administer the privacy policies of such websites and is not responsible for the content and privacy policies of these websites.  Always review the privacy policy and terms of use when visiting other websites.


UFB does not knowingly collect Personal Information from children under the age of thirteen (13) on this website.  If you are under the age of thirteen, please do not provide your Personal Information.  We encourage parents and legal guardians to monitor children’s Internet usage to help enforce this provision of this Privacy Policy. Please instruct children never to disclose Personal Information over the Internet without permission.  If you have reason to believe a child under the age of thirteen has disclosed Personal Information on this website, please contact us, and we will endeavor to delete said information from our databases.

Acceptance of Terms & Changes to this Privacy Policy

By visiting UFB website, you agree to be bound by the terms of this Privacy Policy.  Capitalized terms not specifically defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.  This Privacy Policy is effective as of Friday, October 30, 2015.  UFB may change this Privacy Policy from time to time.  Please be aware that, to the extent permitted by law, use of Personal Information and Other Information is governed by the Privacy Policy in effect at the time we collect the information.  Please refer back to this Privacy Policy on a regular basis.

How to Contact Us

If you have questions about this Privacy Policy, or wish to opt out and no longer receive direct mail, e-mail, electronic or social media communications, please contact United Food Bank via: E-mail at and place “PRIVACY POLICY” in the subject line of this e-mail; or by mailing a letter to Privacy Administrator, United Food Bank, 245 S. Nina Drive, Mesa Arizona 85210; or by calling United Food bank at (480) 926-4897, ext. 233.

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